Summary: The Department of Veterans Affairs (VA), Office of Information Technology (OIT), Enterprise Cloud Solutions Office (ECSO), strives to provide high quality, effective, and efficient Information Technology (IT) services to those responsible for providing care to the Veterans at the point-of-care as well as throughout all the points of the Veterans’ health care in an effective, timely and compassionate manner. VA depends on Information Management (IM) and IT systems to meet mission goals. The mission of VA’s OIT is to provide seamless, unified Veteran experience through the delivery of state-of-the-art technology and to collaborate with business partners to create the best experience for all Veterans. To deliver against this mission, and to meet operational goals, OIT ECSO requires the ability to efficiently acquire secure cloud computing services on an ongoing basis. The VA Enterprise Cloud (VAEC) is an enterprise-class Hybrid Cloud consisting of the Microsoft Azure (Commercial and Government) (VAEC-Azure) and Amazon Web Services (AWS) (Commercial and Government) (VAEC-AWS) with plans for a future private cloud capability. The VAEC is supported by the ECSO within Infrastructure Operations (IO), IT Operations and Services (ITOPS). The VAEC implements the VA cloud-first policy described in VA Directive 6517, Cloud Computing Services (Department of Veterans Affairs, 15 Nov 2016) and amplified in the joint Strategic Sourcing and Demand Management Office’s Use of the VAEC to Host Applications memorandum, as well as the Use of Cloud Native Technologies and Approaches memorandum. These authoritative sources respond to mandates issued by the White House, Congress, the Federal Chief Information Officer, and the Secretary of Veterans Affairs. VAEC has experienced rapid growth and adoption since early 2018. VAEC is hosting over 116 applications (as of April 2021) in production including many missions critical Veteran facing applications. There are new applications being migrated to VAEC-Azure and VAEC-AWS Government Cloud (GovCloud) every quarter and the IT modernization effort is gaining momentum. As growth continues, ECSO is facing an ever increasing requirement to monitor and respond to events and incidents in real time in order to prevent impacts to service delivery to Veterans and VA Staff and to restore service as rapidly as possible in the event of a service interruption. Automation and the ability to integrate with other VAEC tools and systems is essential to do this efficiently. IronArch Technology, LLC (IronArch) was awarded the Cloud Support Services (CSS) contract for a base plus two option years under its contract number GS-35F-032DA on the General Services Administration (GSA) Multiple Award Schedule (MAS) with a base year start date of September 10, 2018. IronArch proposed the use of their proprietary CloudKey tool, a web-based cloud migration data collection and decision support tool, to provide VA users with an intuitive interface for data gathering, analysis, and assessment of systems migrating to the Cloud.
Vehicle: IT 70
RFP release date: 7/19/2021
Proposal due date: 7/28/2021
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