Information Technology

Summary: This request for quotes is for market research purposes only. American Sign Language (ASL) Interpreter services are required at HQ USMEPCOM, 2834 Green Bay Road, North Chicago, Illinois 60064.Specific Tasks: Specific Tasks The contractor shall provide ASL Interpreter services in-person, face-to-face and virtually. In-person, face to face sessions are conducted at HQ USMEPCOM, with the interpreter being physically in front of the client. Virtual sessions are conducted using Microsoft TEAMS with the interpreter being at a location of their choosing. Basic Services. The contractor shall provide American Sign Language Interpreter services in a technical environment for events, meetings, educational and training sessions, conferences, ceremonies, and other situations where a conversation in spoken English language can be translated into American Sign Language for a hearing impaired individual, or group of people to understand and participate in the conversation. The service client(s) is an Information Technology professional, participating in technical discussions. The contractor shall provide American Sign Language interpreters who are proficient with translation requirements in technical environments, Information Technology, Telecommunications Networks. The contractor shall be required to provide services in large groups (in front of an auditorium), small groups (20 people or less), classrooms, workspace environment, and one on one meetings. All information conveyed is confidential, and the interpreter is prohibited from discussing any information obtained during the interpretation sessions with anyone lacking a need to know. The contractor shall be evaluated on their ability to be prepared and present at the session designated start times. The contactor shall involve the client(s) in discussions. The contractor shall be prepared for the interpretation session. The contactor shall be present at the start of the interpretation session. Sessions: Standard Session – A standard session is where the interpretation time period is two hours or less. A single interpreter shall be required for standard sessions. The contractor shall provide services for an estimated 24 to 36 standard sessions per contract period of performance. A standard session may result from a Normal Request, Short Notice Request, or Expedited Request. A Standard Session may be in-person, face-to-face or virtual using Microsoft TEAMS or similar product. All Standard Sessions are in-person, except for instances where the government requests a virtual session. Extended Session Interpreter sessions where the time period exceeds two and less than ten hours. Two interpreters shall be required for Extended Session. The contractor shall provide services for an estimated 10 to 20 Extended Session days per contract period of performance. An Extended Session can only occur as a Normal Request. An Extended Session may be in-person, face-to-face or virtual using Microsoft TEAMS or similar product. All Extended Sessions are in-person, except for instances where the government requests a virtual session. Cancellations: The government will provide at least 24 hours (not including weekends) of notice for cancelling Standard Sessions. The government will provide 72 hours (not including weekends) of notice for cancelling Extended Sessions. Tasks: Task 1 – Normal Request In-Person, Face-to-Face, Standard Session: The contractor shall provide one ASL Interpreter for each Normal Request, Standard Session. The government will notify the contractor of the required service session five business days prior to the required service date. Annual estimated hours of interpreter service = 72. Task 2 – Short Notice In-Person, Face-to-Face, Standard Session: The contractor shall provide one ASL Interpreter for each Short Notice Request, Standard Session. The government will notify the contractor of the required service session between two and five business days before the required service date. Annual estimated hours of interpreter service = 10. Task 3 – Expedited Request In-Person, Face-to-Face, Standard Session: The contractor shall provide one ASL Interpreter for each Expedited Request, Standard Session. The government will notify the contractor of the required service session between one and two business days before the required service date. Annual estimated hours of interpreter service = 6. Task 4 – Normal Request In-Person, Face-to-Face, Extended Session. The contractor shall provide two ASL Interpreters for Normal Requests, Extended Sessions. The contractor will be notified of the required service session five business days prior to the required service date. Annual estimated hours of interpreter service = 288, with each interpreter working 144 hours. Task 5 – Normal Request Virtual Interpreter, Standard Session: The contractor shall provide one ASL Interpreter for each Normal Request, Standard Session. The government will notify the contractor of the required service session five business days prior to the required service date. The contactor shall provide services in 15 minute blocks of time, with each session being a minimum of 15 minutes. Annual estimated hours of interpreter service = 60, being 240 fifteen minute blocks of time. Task 6 – Short Notice Virtual Interpreter, Standard Session: The contractor shall provide one ASL Interpreter for each Short Notice Request, Standard Session. The government will notify the contractor of the required service session between two and five business days before the required service date. The contactor shall provide services in 15 minute blocks of time, with each session being a minimum of 15 minutes. Annual estimated hours of interpreter service = 12, being 48 fifteen minute blocks of time. Task 7 – Expedited Request Virtual Interpreter, Standard Session: The contractor shall provide one ASL Interpreter for each Expedited Request, Standard Session. The government will notify the contractor of the required service session between one and two business days before the required service date. The contactor shall provide services in 15 minute blocks of time, with each session being a minimum of 15 minutes. Annual estimated hours of interpreter service = 2, being 8 fifteen minute blocks of time. Normal hours for interpreting services shall be from 8:00 a.m. to 4:30 p.m.

Vehicle: PSS

RFP release date: 9/17/2021

Proposal due date: 9/24/2021

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